Frequently asked questions

Sign in with WhatsApp OTP to create a verified account tied to your phone number.

Create and publish listings for services you offer (titles, descriptions, pricing, availability, photos as the product allows).

Respond to inquiries and bookings through the profile and messaging experience so buyers can reach you in one place.

Honor appointments and deliver services as described. Keep your listings accurate and update them when your offer changes.

Trust signals can include verification that you completed signup (including phone OTP), optional document checks when enabled (for example DL or business-related verification where the product exposes them), and admin review for certain listings (for example verified service listings where that flag is shown).

Badges and labels summarize trust at a glance—they do not replace your obligation to behave honestly or your compliance with laws and platform rules.

Browse categories and search locally; use listings, filters, and maps as available to find providers.

Read listing details, trust signals, and any reviews shown on listings before booking or contacting a provider.

Use in-app messaging to clarify scope, time, and price before you commit. Complete payment flows offered by the platform (for example Stripe checkout) instead of unsolicited off-platform wires when checkout is enabled.

After service delivery, you may be able to leave reviews or ratings where the product supports it—be factual and respectful.

Many purchases use Stripe (or another processor we configure) at checkout. You see charges, receipts, and status in line with standard card or wallet flows.

Fees, taxes shown at checkout, and seller payouts (including Connect payouts when configured) depend on Stripe settings and your agreement with us—the exact behavior follows what is wired in your deployment.

If checkout is unavailable for an item, treat that as provisional and follow any instructions in the listing or Terms until payment is formally completed on-platform.

We collect data you submit to operate the marketplace: contact and account data (such as phone for OTP), messages between users, listings, booking-related data, and payment metadata through our processors.

We use this information to authenticate users, facilitate sell/buy/booking workflows, comply with legal duties, detect abuse, and improve the service—see our Privacy Policy for details.

Avoid sharing unrelated sensitive data (for example unrelated financial or health histories) unless needed for the transaction and appropriate safeguards apply.

Use Sarvaone messaging and documented checkout flows so there is an auditable trail for disputes and support.

Moving the entire negotiation off-platform to avoid fees or oversight increases fraud risk for both sides. Parties who bypass the platform assume extra risk.

Verification can mean multiple things: verified phone at signup; optional verification documents when we enable them; and admin-checked listings or seller flags visible in the UI.

Verifications reduce certain risks but cannot guarantee honesty, quality, licensing, insurance, or safety of every job site—clients should still vet scope, licensing where required (trades/professional services), references, and insurance as appropriate.

Where reviews exist, they reflect user-submitted opinions, not Sarvaone’s endorsement.

We may moderate content that violates our Terms (for example harassment, fake reviews, or illegal activity). Repeated abuse may lead to suspension.

Trust badges summarize signals we can verify in product; treat them alongside reviews and your own judgment.

Prefer providers with visible trust signals and completed verification where shown.

Do not pay strangers through gift cards, prepaid cards, unrelated apps, or “friends & family” transfers when the legitimate flow is Stripe checkout—or when the Terms require on-platform settlement.

Be suspicious of pressure to rush, prices far below market, requests to bypass messaging, duplicate profiles, new accounts promising guaranteed returns, or anyone who insists you share banking PINs/codes/passwords.

Report suspicious listings, messages, or users through support pathways we provide.

Messaging exists to negotiate and coordinate legitimate buy/sell and service engagements on Sarvaone.

Do not use it for spam, harassment, solicitation unrelated to a reasonable transaction, or to collect data for unrelated marketing without consent.

Misuse may result in moderation or suspension under our Terms.

Facebook and Instagram are great for discovery and social proof; many NJ providers share their work there.

When you are ready to hire, open their Sarvaone listing or profile link (share it in a group chat or WhatsApp). Quote, deposit, and payment stay in the app.

WhatsApp and SMS from Sarvaone are alerts and coordination—they deep-link back to your booking, not a substitute for checkout.